Ever since I could remember, I have always been taught to treat others the way you want to be treated, but did you know this comes from biblical principals? In fact, we see in Luke 6:31 And as you wish that others would do to you, do so to them.
I work in a customer service job and have worked in customer service jobs since I began working at the age of 17. There was one instance where I used to work at a hotel as the Front Desk Agent. Working the front desk was one of my absolute favorite jobs. That job challenged my people skills and allowed me to meet people from all over the world. Weekends were particularly busy especially when we had conventions or large events. One day I was working by myself at the front during a large event and this woman asked me about the printer in the business center. The printer was down and there was no way for guests to print. I initially simply told her that I was sorry because the phones were ringing off the hook, the line was beginning to get long and I did not have time to help her. She was also extremely needy her entire stay. The woman would not budge and I knew I had to either come up with a solution or the situation would get a lot worse. Here I go.. I put the entire desktop on the counter and turned it around so she could use it. Then I went over to the other computer and helped the other guests while she turned my front desk into her personal office for a few minutes. I was totally not supposed to do this.
She then printed out what she needed to print and I guess she sensed that I was flustered, so she told me thank you and as I was situating the computer back to it’s spot she said she writes books on customer service for a living and I went above and beyond and came up with a solution to fix the issue. She then told me how appreciative she was and gave me $100.
As I accepted her kind gesture, I still felt convicted for not even wanting to help her to begin with or feeling like she was asking for too much. I was reminded that we should come to serve as Jesus said in Matthew 20: 28.
Matthew 20: 28 Just as the son of man did not come to be served, but to serve and to give his life as a ransom for many.
There was another instance when I was in bible school. As a part of the program, students serve in different departments during the school year. During the retreats the school would have, sometimes we had to be the ones to clean the bathrooms and clean the entire campus for the next group of people that bought tickets to the retreats. One particular day I was on bathroom duty, and we got to one stall that was a complete massacre. It was feces spread all over the enter toilet, the toilet seat and everywhere you could ever imagine.
We all looked at it, and simply said “No.” No one was cleaning it, and we did not care at all if we were going to get in trouble in anyway. Then, there was this one young lady. She was always known to have the biggest smile, she was always so helpful and she was always just a joy to be around. Her name was Olive, and she heard everyone from a distance making a big deal of this bathroom stall. She said “I will do it,” before she even saw the toilet! I watched her as she walked in there, did not grunt, complain, or say one word. She cleaned that entire stall. Probably cleaner than any other toilet that day and it not only had me floored but it humbled me and convicted me.
Now, I do not know if I will do that even after seeing how much of a servant she acted like that day and the lesson it taught me, but it showed me what a true servant does.
We are to serve without expecting a return. Serve without question and minimal complaints (because we are all human.) We are to be ready to help and treat people better than we want to be treated.